Mount Hermon

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Job Locations US-CA-Mount Hermon
The Dining Manager is responsible for the overall management and strategic development of Conference Center dining, on-site catering, and Redwood Camp dining operations and staff with the ultimate goal to bless and minister to MHA's guests and staff in a manner consistent with MHA’s mission, vision, and values.    As a Dining Manager you will be in charge of overseeing Front of the House operations by leading your team to follow through on proper service styles. You will also be guiding our staff by leading by example for catering, beautiful buffet presentations, food safety and cleaning standards and ensuring superior quality and flavor consistency.     Key responsibilities include hiring, managing, serving guests, supervising, ordering, training serving team and supervisors and ensuring that all Department goals are met.   The ideal candidate will be a strong and mature Christian in accordance with the Mount Hermon Association, Inc.’s (“MHA”) mission, vision, beliefs and standards of conduct, and will be willing to work hand in hand in a team. While we are looking for people with past banquets management experience, character is what matters the most to us. If you are an experienced hospitality professional, have great communications skills, are dependable, and not afraid of working long hours and would like to step up for the challenge feel free to apply to this position. Candidates who apply may have held the position of Banquet Captain, Food and Beverage Manager/ Supervisor, Maître D’hôtel, Chef Manager, Kitchen Manager, Area Manager of Dining Services, and/or Operations Manager/Coordinator.   This position may be able to offer housing assistance, long-term personalized management training, great company discounts for our Adventure Tours, and end of summer bonus available.    The Dining Manager is a Ministerial position. Ministerial staff render their work, stewardship, relationships and behavior as evidence of being followers of Jesus Christ while embracing and affirming Mount Hermon Association, Inc.’s (“MHA”) Christian mission, vision, beliefs and standards of conduct. They are responsible for defining, cultivating and leading MHA’s Christian community, conference programs, and retreats. All staff join into our community life of prayer, worship and spiritual activity, including but not limited to staff meetings, attendance at programs, Bible Study, and staff gatherings.   Key Job Accountabilities: - Directly manage 60+ dining staff and volunteers, providing training, team meetings, leadership guides for upcoming groups and changes, staff coaching, staff reviews, maintain on-going professional development and engage in departmental spiritual formation. - Reports and works closely with direct supervisor and MHA management supporting the Food Service Department vision by achieving operational, financial, staff & guest experience goals for Dining. - Strategically plan, develop, and grow dining operations, and programs within provided guidelines. - Coordinate, design, and facilitate on-going training, and monitor productivity to ensure continual improvement in the level of service being offered to guests. - Maintain optimal staffing levels during the summer and conference seasons byhiring staff in accordance with MHA to vision, mission and values, and engaging volunteers. - Develop strong partnerships with outside departments and outside organizations to achieve a greater guest satisfaction impact, and ministry impact in MHA and the local community. - Actively participate in the meal service process engaging with both guests and staff in order to garner information about staff performance, guest satisfaction and operational efficiencies. - Oversee dining operations, beverage and table set ups and decor, menu printouts, & linens, working closely with the Assistant Dining Manager, dining supervisor team, Executive Chef, and other  kitchen staff, to ensure day-to-day operations run smoothly, troubleshooting as needed. - Attend and participate in regular BEO meetings and departmental meetings to discuss upcoming groups, changes, and plan for upcoming events. - Enforce and abide by all policies and service standards, including state, federal, and MHA labor and Food Service policies and procedures. Supervisory Responsibilities:   The Dining Manager has direct supervisory responsibilities for these positions: - Assistant Dining Manager - Dining Supervisors - All Dining Staff - MHA Food Service Volunteers Full-Time, Hourly Pay range: $22.15/hr - $34.17/hr
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Conference Center
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