Mount Hermon

Dining Manager

Job Location US-CA-Mount Hermon
Job ID
Food Service
# of Openings
Location Name
Conference Center
Posted Date
2 months ago(7/20/2021 3:06 PM)
Job Start Date
Full Time


Full-Time Hourly

Starting Pay Range $21.00 - $26.00


Mount Hermon Association, Inc. is looking for an experienced Dining Manager for our complex Camp and Conference food service operations.  


As a Dining Manager you will be in charge of overseeing Front of the House operations by leading your team to follow through on proper service styles. You will also be guiding our staff by leading by example for catering, beautiful buffet presentations, food safety and cleaning standards and ensuring superior quality and flavor consistency.  


Key responsibilities include hiring, managing, serving guests, supervising, ordering, training serving team and supervisors and ensuring that all Department goals are met.


The ideal candidate will be a strong and mature Christian in accordance with the MHA values, and will be willing to work hand in hand in a team. While we are looking for people with past banquets management experience, character is what matters the most to us. If you are an experienced hospitality professional, have great communications skills, are dependable, and not afraid of working long hours and would like to step up for the challenge feel free to apply to this position. Candidates who apply may have held the position of Banquet Captain, Food and Beverage Manager/ Supervisor, Maître D’hôtel, Chef Manager, Kitchen Manager, Area Manager of Dining Services, and/or Operations Manager/Coordinator.


This position may be able to offer housing assistance, long term personalized management training, great company discounts for our Adventure Tours and end of the summer bonus. 


The Dining Manager is a Ministerial position. Ministerial staff render their work, stewardship, relationships and behavior as evidence of being followers of Jesus Christ while embracing and affirming Mount Hermon Association, Inc.’s (“MHA”) Christian mission, vision, beliefs and standards of conduct. They are responsible for defining, cultivating and leading MHA’s Christian community, conference programs, and retreats. All staff join into our community life of prayer, worship and spiritual activity, including but not limited to staff meetings, attendance at programs, Bible Study, and staff gatherings.

Position Objective:

The Dining Manager is responsible for the overall management and strategic development of Conference Center dining, on-site catering, and Redwood Camp dining operations and staff with the ultimate goal to bless and minister to Mount Hermon’s guests and staff in a manner consistent with MHA’s mission, vision, and values.


Key Job Accountabilities:

  • Directly manage 60+ dining staff, providing training, coaching, reviews, and on-going professional development
  • Strategically plan, develop, and grow dining operations, and programs.
  • Coordinate, design, and facilitate on-going training and meetings to ensure continual improvement in the level of service offered to guests.
  • Maintain optimal staffing levels during the summer and conference seasons by hiring high quality staff and engaging volunteers.
  • Develop strong partnerships with outside organizations to achieve a greater ministry impact in MHA and the local community.
  • Actively participate in the meal service process engaging with both guests and staff in order to garner information about staff performance and operational efficiencies.
  • Oversee dining operations, working closely with cooks, supervisors and kitchen staff, to ensure day-to-day operations run smoothly, troubleshooting as needed.
  • Work closely with outside departments to ensure all guest group needs are met and grow interdepartmental relationships, while acting as an advocate for dining and the guest dining experience.
  • Attend and participate in regular BEO meetings and departmental meetings to discuss upcoming groups, changes, and plan for upcoming events.
  • Perform open/mid-day/closing duties.
  • Enforce and abide by all policies, sanitation and service standards, including state, federal, and MHA labor and Food Service policies and procedures.
  • Other duties as assigned.

Supervisory Responsibilities:


The Dining Manager has direct supervisory responsibilities for these positions:

  • Assistant Dining Manager
  • Dining Supervisors
  • All Dining Staff



  • College degree required (significant coursework in hospitality services and management preferred).

Work Experience:

  • Requires minimum of 3 years’ management experience overseeing large scale operations and directly managing 25 or more staff.
  • 2 years’ Banquet Manager Experience preferred in a hotel or conference setting.
  • Requires minimum of 5 years’ customer service experience, preferably in food service.

Knowledge, Skills and Abilities:


  • Must possess excellent communication, problem solving, and organizational skills.
  • Ability to interview, hire, train and effectively manage a large part-time staff of diverse individuals, and oversee the integration of a team of dedicated volunteers.
  • Ability to motivate, encourage, develop, and minister to staff, actively facilitating staff growth professionally, personally, and spiritually.
  • Ability to arrive at creative solutions as challenges arise.
  • Ability to prioritize various tasks and needs and provide direction to staff.
  • Possess and maintain a gracious, calm, and pleasant demeanor under pressure.
  • Ability to effectively manage a dynamic, part-time, entry-level work force.

Physical Demands:

  • Requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions.
  • Requires sitting, standing, squatting, stooping, twisting, with ability to lift/carry 50 lbs.

Additional Requirements

  • Ability to work summers, weekends, and most major holidays (closed for Christmas).
  • Must agree to and comply with MHA’s employee driving guidelines for MHA-owned vehicles and use of personal vehicles for business purposes.
  • Ability to work overtime as needed.
  • Adherence to the basic principles as expressed in MHA's Mission, Vision, Values, and Commitment statements.
  • Adherence to company dress code and professional standards for personal grooming and appearance.
  • Satisfactory completion of background investigation, or valid work permit, as well as ability to provide proof of eligibility to work in the United States.

*This job description reflects essential functions of this position. It does not restrict management’s right to reassign duties and responsibilities to this job at any time.


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