Adventure Customer Service Specialists serve as the first point of contact for both guest inquiries and face-to-face interaction upon arrival to Mount Hermon Adventures. Adventure Customer Service Specialists are responsible for consistent execution of guest bookings and retail objectives, as well as creating a welcoming and professional atmosphere at the Adventure center in a manner consistent with MHA’s mission, vision and values.
Key Job Accountabilities:
The Adventure Customer Service Specialist is a Non-Ministerial position. Non-Ministerial staff who serve in operational and service support roles are not required to affirm Mount Hermon Association, Inc.’s (“MHA”) Christian mission, vision and beliefs. However, they are expected in the course of their employment to respect, work in harmony with, and not undermine MHA’s Christian mission, vision and beliefs. Non-Ministerial staff join into our community life of prayer, worship and spiritual activity, including but not limited to staff meetings, attendance at programs, Bible Study, and staff gatherings.
Knowledge, Skills and Abilities: