Mount Hermon

Strategic Operations Coordinator

Job Location US-CA-Mount Hermon
Posted Date 1 week ago(2/12/2018 4:29 PM)
Job ID
# of Openings
Location Name
Conference Center
Targeted Job Start Date
Full Time




Position Objective:


The Strategic Operations Coordinator is responsible for coordinating and supporting the activities of the Vice President of Strategy and Adventure  including, but not limited to a wide variety of support communications and administrative services ranging from complex projects to routine duties, all of which contribute to the efficient operation of all departments under the Vice President of Strategy and Adventure’s purview and in a manner consistent with MHA’s mission, vision and values.


Key Job Accountabilities:


  • Perform all clerical duties associated with the Vice President of Strategy and Adventure.
  • Compose letters and emails on behalf of the Vice President of Strategy and Adventure.
  • Make decisions within guidelines in the absence of the Vice President of Strategy and Adventure, such as determining if an issue needs to be forwarded to another department manager, needs to wait for the Vice President of Strategy and Adventure, or can be dealt with by another Staff Executive Team (SET) member.
  • Lead the interdepartmental “project pod” meetings and short-term task forces, as needed and when approved by the Vice President of Strategy and Adventure.
  • Monitor and manage the marketing project management system and communications with internal staff and clients to ensure superior customer service and timely responses.
  • Act as production manager for virtually all projects that involve team resources.
  • Participate in regular meetings of the various departments including Marketing, Kidder Creek, Outdoor Science School and Mount Hermon Adventures. Record minutes of key meetings as assigned.
  • Perform other duties as assigned by manager.


Supervisory Responsibilities:


Direct supervisory responsibility includes the authority to hire, transfer, suspend, layoff, recall, promote, discharge, assign, reward or discipline subordinate employees or effectively recommend such actions.  This position has direct supervisory responsibilities for these positions:


  • Printer
  • Mail Processing Team


General Qualifications:

A mature follower of Jesus, still growing and developing in their faith.  Fully in accord with Mount Hermon Association, Inc.’s (“MHA”) mission, vision, values and statement of beliefs.  Committed to living these out personally, and instilling them in the organization.  Of strong moral character and integrity.



  • College graduate with coursework in marketing, communications or a related field strongly preferred.

Work Experience:


  • 2 – 4 years’ experience as a departmental administrative assistant or other similar position.
  • Must have specific experience coordinating projects and managing deadlines.


Knowledge, Skills and Abilities:


  • Ability to establish priorities, work independently, and proceed with objectives without supervision.
  • Ability to problem solve in the moment, with limited time and resources.
  • Ability to handle a busy and demanding work schedule in an efficient manner.
  • Excellent verbal and written communications; ability to interact and clearly communicate with internal and external clients in a professional manner.
  • Superior organizational skills with an ability to prioritize tasks and manage multiple assignments.
  • Creative/intuitive problem solving abilities.
  • High attention to detail and dedication to providing high quality work on all tasks and projects.
  • Ability to work well under pressure.
  • Technical expertise in Word, Excel, Mac OS, and social network sites

Key Job Accountabilities

Physical Demands:


The physical environment requires the employee to work mostly inside at a desk, however, some duties (assembly, storage, photo shoots etc.) will require outdoor work in all types of weather. Requires sitting, standing (sometimes for 30 or more minutes) squatting, stooping, twisting. Ability to lift/carry 25-30 lbs.


Additional Requirements/Skills:


  • Adherence to the basic principles as expressed in Mount Hermon’s Mission, Vision, Values and Commitment statements.
  • Adherence to company dress code and professional standards for personal grooming and appearance.
  • Satisfactory completion of background investigation as well as ability to provide proof of eligibility to work in the United States.


*This job description reflects essential functions of this position. It does not restrict management’s right to reassign duties and responsibilities to this job at any time.


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