Mount Hermon

Accommodations Manager – Conference Center

US-CA-Mount Hermon
3 months ago
Job ID
2017-1516
Category
Housekeeping
# of Openings
1
Conference Center
Targeted Job Start Date
8/28/2017
Type
Full Time

Overview

Full-Time 40 hours weekly

Position Objective:

 

The Accommodations Manager is responsible for leading department staff in fulfilling Mount Hermon’s mission of evangelism, spiritual growth and physical refreshment of our guests, through creating a safe, clean, and comfortable overnight stay for our Conference Center guests in a manner consistent with MHA’s mission, vision and values.

 

Key Job Accountabilities:

 

  • Ensure that guest rooms are clean, well maintained, and attractively presented.
  • Train staff to ensure that the organization’s high standards are maintained.
  • Review, evaluate, and update manuals, job descriptions and cleaning procedures.
  • Create and manage weekly and daily work schedules for employees– for peak and non-peak seasons.
  • Order and maintain inventory of linens, cleaning supplies and equipment.
  • Communicate with other departments regarding availability (Reservations), condition and needed repairs (Custodial and Maintenance).
  • Develop, monitor, and manage budget: labor, equipment, and supplies.
  • Maintain inventory of cabin kitchen supplies and housekeeping supplies.
  • Schedule and supervise preventive maintenance projects (i.e. deep cleaning).
  • Manage lost and found process.
  • Other duties as assigned by immediate supervisor.

 

 

Supervisory Responsibilities:

 

This position supervises the year-round and seasonal teams ranging from 8 to 25 employees. These are moderately skilled and entry-level employees in the following positions:

 

  • Accommodations Supervisor
  • Accommodations Inspectors
  • Accommodations Room Attendants/Housekeepers
  • Accommodations Linen Driver
  • Accommodations Laundry Attendant
  • Accommodations Lost and Found Coordinator

Qualifications

General Qualifications:


A mature follower of Jesus, still growing and developing in their faith.  Fully in accord with Mount Hermon Association, Inc.’s (“MHA”) mission, vision, values and statement of beliefs.  Committed to living these out personally, and instilling them in the organization.  Of strong moral character and integrity.

Education:

 

  • Minimum High School Diploma

Work Experience:

 

  • Minimum of three years of management/supervisory experience.

 

Knowledge, Skills and Abilities:

 

  • Ability to establish priorities, work independently, and proceed with objectives without supervision.
  • Excellent written and verbal communication skills.
  • Excellent interpersonal skills and a high degree of emotional intelligence and the ability to remain calm in stressful situations.
  • Computer proficiency and ability to utilize various software packages.
  • Knowledge or ability to learn about safe uses/handling of chemical cleaning agents and providing a safe working environment.
  • Possess a valid driver’s license.
  • Ability to obtain Certifications relating to the position.

Key Job Accountabilities

Physical Demands:

 

The physical environment requires this position to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions on uneven and hilly terrain. Requires sitting, standing, squatting, stooping, twisting, ability to lift/carry 25lbs.

 

Additional Requirements/Skills:

 

  • Adherence to the basic principles as expressed in Mount Hermon’s Mission, Vision, Values and Commitment statements.
  • Adherence to company dress code and professional standards for personal grooming and appearance.
  • May require working evenings and weekends for special events and/or high-volume turnovers.
  • Satisfactory completion of background investigation, or valid work permit, as well as ability to provide proof of eligibility to work in the United States.

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