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Accommodations - Assistant Manager

Accommodations - Assistant Manager

Job ID 
2017-1498
Category 
Housekeeping
# of Openings 
1
Location Name 
Conference Center
Job Location 
US-CA-Mount Hermon
Posted Date 
6/26/2017
Targeted Job Start Date 
7/10/2017
Type 
Regular Part-Time

More information about this job

Overview

Regular Part-Time 20-35 hours weekly

 

Position Objective:

 

To assist the Accommodations Manager in all phases of department operations; including cleaning, laundry, scheduling, staff training, unit inspecting, applications processing, record keeping and linen order calculations.



Key Job Accountabilities:

  • Responsible for maintaining a high standard of cleanliness of all guest rooms and cabins under guidance from the Accommodations Manager
  • To assist with the development of staff training and implementation, to ensure that standards are being communicated to employees
  • Report all custodial and maintenance issues in a timely manner in order to assist with guestroom improvements and to provide for the best guest experience possible
  • Assist with communicating to employees safe practices at work and report all safety concerns to the Accommodations Manager and Safety committee directly
  • Complete all daily housekeeping rounds as instructed by Accommodations Manager
  • Identify opportunities for improvement with employees performance and assist with coaching and retraining where necessary
  • Assist the Accommodations manager in the day to day operational tasks such as scheduling, daily job assignments, supply ordering, inventories.
  • Supervise the following staff members in the Manager’s absence: Housekeepers, Laundry Attendants, Linen Driver, Room Inspectors
  • Assist with employee development spiritually by helping to prepare and lead bi-weekly staff devotions

 

Supervisory Responsibilities:

 

  • In the manager’s absence, this position is responsible for supervising the following employees: Housekeepers, Laundry Attendants, Linen Driver, Room Inspectors

Qualifications

General Qualifications:  

 

A mature follower of Jesus, still growing and developing in their faith.  Fully in accord with Mount Hermon’s mission, vision, values and statement of beliefs.  Of strong moral character and integrity.  

 

Work Experience:

 

  • Previous housekeeping experience required

 

Knowledge, Skills and Abilities:

 

  • Valid driver’s license with a good driving record.  Knowledge of Mount Hermon layout, units and cabin locations helpful.  
  • Ability to prioritize and organize work assignments, direct performance of assigned staff and follow up where needed.  Ability to work under pressure.  
  • Applicant needs to have an eye for detail and must show initiative to strive for excellence in all duties.  Applicant must be able to meet the physical demands of this position.  
  • Applicant must be available to work weekends and holidays during the summer.  
  • Knowledge of proper cleaning techniques, requirements and use of equipment and knowledge of proper and safe chemical handling.  
  • Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding.  Ability to communicate in Spanish very helpful.
  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.  Ability to maintain departmental standards, policies and procedures.
  • Knowledge of Microsoft word, excel spreadsheets and basic computer skills required

Key Job Accountabilities

Physical Demands:

 

The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. Requires sitting, standing, squatting, stooping, twisting, ability to lift/carry up to 50 lbs.  Constant walking required.

Additional Requirements:

 

  • May be requested to work overtime on occasion and a varied shift schedule. 
  • Satisfactory completion of background investigation, or valid work permit, as well as ability to provide proof of eligibility to work in the United States.

 

 

*This job description reflects essential functions of this position. It does not restrict management’s right to reassign duties and responsibilities to this job at any time.